Dear Buffalo Exterminating,
"I would like to pass on a compliment to the most recent tech you had dispatched the past few times to investigate and assure our plan is going well and adequately solved our issues. He exceeded all expectations and appeared on time, on schedule, was very professional and polite and displayed significant knowledge for the many questions we had. His demeanor was role model for your business and he should be rewarded. Thank you for the terrific job and we look forward to continued confidence with our yearly plan. If there were a management role this gentleman should be considered."
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